Refund and Returns Policy

Welcome to Notesy, your reliable source for academic and competitive exam handwritten notes. At Notesy, we strive to ensure that our customers are fully satisfied with their purchases. This Refund and Return Policy outlines the terms and conditions under which refunds and returns are processed.

Digital Products

All products sold on Notesy are digital downloads in PDF format. Due to the nature of digital content, we generally do not offer refunds once the product has been downloaded or accessed.

Refund Eligibility

Technical Issues: If you experience technical issues that prevent you from accessing the downloaded PDF, please contact our support team at support@desilion.com within 7 days of purchase. We will assist you in resolving the issue. If the issue cannot be resolved, we will issue a refund.
Incorrect Files: If you receive a file that is not the one you purchased, please notify us within 7 days at support@desilion.com. We will promptly provide the correct file or issue a refund if the correct file is not available.

Non-Refundable Circumstances

• Change of mind after the purchase
• Lack of compatibility with your software or device
• Failure to download the product within the download period provided

How to Request a Refund

To request a refund, please send an email to support@desilion.com with the following details:

• Your name
• Order number
• Reason for the refund request

Our team will review your request and respond within 3 business days. Approved refunds will be processed within 7 business days and will be credited to the original method of payment.

Contact Us If you have any questions or need further assistance, please feel free to contact us at:

contact us page: click here or you can Email us on support@desilion.com.
Thank you for choosing Notesy. We appreciate your business and are committed to providing you with high-quality educational resources.